Refund policy

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn, unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase.

How to Start a Return

To start a return, please contact us at [itsayush@lovixa.in] with your order number and the reason for your return.

If your return is approved, we will provide you with instructions on where and how to send your package.

Please do not send items back without contacting us first.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us as soon as possible at [itsayush@lovixa.in] with your order number and photos of the item. We will review the issue and help you with the next steps.

Contact Us

For any questions regarding shipping or returns, contact us at:

Email: [itsayush@lovixa.in]

Lovixa — Wear More Than Fashion. Wear Confidence.