Shipping policy

At Lovixa, we want your shopping experience to be simple, smooth, and hassle-free. We carefully process every order and work to get your products delivered to you as quickly as possible.

Order Processing

Orders are generally processed within 2–5 business days after your order is placed. Once your order has been shipped, you will receive a shipping confirmation with tracking information, when available.

Delivery Time

After processing, orders are typically delivered within 3–7 business days. Delivery times may vary depending on your location, courier service, holidays, weather conditions, or other circumstances beyond our control.

Shipping Charges

Any applicable shipping charges will be clearly shown at checkout before you complete your purchase. From time to time, Lovixa may offer free-shipping promotions.

Order Tracking

Once your order has been shipped, you may receive a tracking number by email. Please allow some time for tracking information to update after your package has been dispatched.

Incorrect Shipping Information

Please make sure your shipping address and contact information are correct before placing your order. Lovixa is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Delayed or Lost Orders

Although we work with reliable shipping partners, unexpected delays can sometimes occur. If your order is significantly delayed or appears to be lost, please contact us at [itsayush@lovixa.in] with your order number, and we will do our best to assist you.

Damaged Packages

If your package arrives damaged, please contact us at [itsayush@lovixa.in] as soon as possible with your order number and photographs of the package and product.

Contact Us

If you have any questions about shipping or your order, please contact us at:

Email: [itsayush@lovixa.in]

Lovixa — Wear More Than Fashion. Wear Confidence.